These Terms of Service (“Terms”) govern your use of brandmasterz.com (the “Site”) and, unless superseded by a signed agreement, the services provided by Brandmasterz LLC (“Brandmasterz,” “we,” “us,” or “our”), a Texas limited liability company with its principal office at 5900 Balcones Drive, Austin, TX 78731.
By using the Site or engaging our services, you agree to these Terms. If you are using the Site on behalf of a company, you represent that you have authority to bind that company. If you do not agree, please do not use the Site.
Brandmasterz provides digital marketing services, including search engine optimization (SEO), AI search / answer engine optimization (AEO), paid advertising management, social media management, Google Business Profile optimization, website design and development, and content marketing. Information on the Site describes our services generally and does not constitute a binding offer. The specific scope, deliverables, and timeline for any engagement are defined in the applicable proposal, statement of work, or service agreement.
Engagements begin when both parties accept a proposal or agreement in writing (including by email). If there is any conflict between these Terms and a signed agreement, the signed agreement controls for that engagement.
Scope changes requested after acceptance may affect fees and timelines and will be
confirmed in writing before work proceeds.
Fees, billing schedules, and payment methods are set out in the applicable proposal or agreement.
Unless stated otherwise, invoices are due upon receipt.
Late payments may result in paused work and may accrue interest as permitted by law.
Third-party costs — such as ad spend, software subscriptions, stock assets, and hosting — are the client’s
responsibility unless expressly included in our fees.
Except where required by law or stated in a signed agreement, fees paid for completed work are non-refundable.
To deliver our services, we rely on you to:
Provide timely access to accounts, platforms, and materials we reasonably need (e.g., website, analytics, ad accounts, brand assets)
Ensure content and materials you provide are accurate and that you have the rights to use them
Review and respond to deliverables and approval requests within a reasonable time
Comply with the terms of third-party platforms used in your campaigns
Delays in providing access, materials, or approvals may extend timelines without
liability to us.
Search engines, AI platforms, and advertising networks are controlled by third parties and change constantly. While we apply proven strategies and report performance transparently, we do not guarantee specific rankings, AI citations, traffic levels, lead volumes, or revenue outcomes. Past results shown on the Site are illustrative and do not promise similar results for your business.
Your materials. You retain ownership of the content, trademarks, and materials you provide to us. You grant us a license to use them solely to perform the services.
Deliverables. Upon full payment, ownership of final deliverables created specifically for you transfers to you, unless the applicable agreement says otherwise. We retain ownership of our pre-existing tools, know-how, templates, and processes, and grant you a license to use them as embedded in the deliverables.
Site content. All content on the Site — including text, graphics, logos, and design — belongs to Brandmasterz or its licensors and may not be copied or reused without our written permission.
Portfolio. We may reference the work we do for you (e.g., name, logo, anonymized
results) in our portfolio and marketing unless you ask us in writing not to.
Our services involve third-party platforms such as Google, Meta, LinkedIn, OpenAI, and scheduling and analytics tools. We are not responsible for the actions, policies, outages, algorithm changes, or account decisions of these platforms, including suspension of accounts or changes that affect campaign performance.
You agree not to:
Use the Site for any unlawful purpose
Attempt to gain unauthorized access to the Site or its systems
Scrape, copy, or republish Site content without permission
Interfere with the Site’s operation or security
The Site is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.
To the fullest extent permitted by law, Brandmasterz will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising out of or related to the Site or services.
Our total liability for any claim arising out of an engagement will not exceed the fees you paid to us for the services giving rise to the claim in the three (3) months before the event. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
You agree to indemnify and hold Brandmasterz harmless from claims, damages, and expenses (including reasonable attorneys’ fees) arising from materials you provide to us, your breach of these Terms, or your violation of applicable law or third-party rights.
Either party may terminate an engagement as set out in the applicable agreement. Unless agreed otherwise, either party may terminate ongoing services with thirty (30) days’ written notice. Upon termination, you are responsible for fees for work performed and non-cancellable commitments made up to the effective date. Sections of these Terms that by their nature should survive termination (including intellectual property, limitation of liability, and governing law) will survive.
These Terms are governed by the laws of the State of Texas, without regard to conflict- of-law rules. Any dispute arising out of these Terms or the Site will be resolved in the state or federal courts located in Travis County, Texas, and the parties consent to the jurisdiction of those courts. Before filing any claim, both parties agree to attempt in good faith to resolve the dispute informally.
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Changes apply prospectively. Continued use of the Site after changes take effect means you accept the updated Terms.
